Terms of service

Welcome to Storm Mosquitos Apparel. By accessing our website or making a purchase, you agree to the Terms outlined below. These Terms exist to ensure a transparent, safe, and consistent shopping experience for every customer.

1. Who We Are

“Storm Mosquitos Apparel,” “we,” “our,” or “us” refers to our Australian small business operating this online store, hosted on Shopify.

We create original character-based artwork and partner with trusted fulfilment providers for global production and delivery.

Our fulfilment partners include:

  • Printify — for print-on-demand (POD) apparel, mugs, journals, and gift items

  • Syncee suppliers — for selected dropship products such as diffusers, humidifiers, weighted blankets, and other wellness accessories

2. Using Our Store

To make a purchase, you must be the age of majority in your jurisdiction.

By using our store, you agree to provide accurate and complete information, including your name, address, email, and payment details.

You must not use our website for unlawful, fraudulent, or unauthorised purposes.

3. Our Products

We aim to display all items as accurately as possible, but variations may occur due to:

  • screen differences

  • printing processes

  • supplier manufacturing methods

We reserve the right to update, replace, or discontinue products without notice.

4. Orders & Payments

By placing an order, you are making an offer to purchase. We accept your offer once payment has been successfully processed.

Because many of our items are made to order or sourced directly from suppliers, we may not be able to cancel or modify an order once it enters production.

By submitting payment, you confirm that the information provided is correct and that you are authorised to use the selected payment method.

We reserve the right to refuse or limit orders if fraud is suspected or if products become unavailable.

5. Fulfilment, Shipping & Delivery

Storm Mosquitos Apparel partners with both Printify and Syncee to fulfil and ship customer orders.

Print-on-Demand (Printify)

  • Made-to-order items

  • Production time: 2–5 business days

Dropshipping (Syncee)

  • Shipped directly from supplier warehouses

  • Processing times vary: typically 1–4 business days

Shipping Rates

Our store offers:

  • Flat rate shipping: $14.95 AUD Australia-wide

  • International shipping calculated at checkout

  • Free global shipping on orders over $100 AUD

Delivery Times

Delivery estimates vary by region and fulfilment method.
Full details are available in our Shipping Policy.

Delays may occur due to carriers, customs processing, holidays, weather, or other factors outside our control.

Multiple Parcels

Orders containing items from different fulfilment partners may arrive in separate packages, each with its own tracking number.

Once an item has been transferred to the carrier, responsibility for delivery lies with the carrier.

6. Returns & Refunds

Our Returns Policy outlines full details on eligibility and procedures.

We accept returns or replacements for:

  • damaged, defective, or misprinted items

  • items that arrive incorrect

  • issues reported within 30 days of delivery

We cannot accept returns for:

  • change of mind

  • incorrect size ordered

  • worn, washed, or altered items

  • orders with incorrect customer-provided details

Because POD products are created individually for each customer, please review our size guides and product descriptions carefully.

7. Intellectual Property

All artwork, illustrations, characters, designs, text, logos, website content, and Storm Mosquitos branding are the exclusive property of Storm Mosquitos Apparel.

You may not copy, reproduce, distribute, or use any content without written permission.

8. Third-Party Services

Our store uses third-party platforms and providers including Shopify, payment processors, Printify, and Syncee suppliers.

These third parties have their own terms, conditions, and privacy practices, which we do not control.
We are not responsible for the actions, errors, or service interruptions of third-party providers.

9. Limitation of Liability

To the fullest extent permitted by law, Storm Mosquitos Apparel is not liable for indirect, incidental, or consequential damages, including but not limited to:

  • courier delays or lost parcels

  • customs issues

  • technical or website errors

  • delays caused by third-party providers

  • misuse of products after delivery

Your use of our website and services is at your own discretion and risk.

10. Changes to These Terms

We may update these Terms of Service at any time.
The most recent version will always be available on this page.

Continued use of our website or services signifies your acceptance of any updated terms.

11. Contact Information

If you have questions or need support, please contact us:

📧 contact@stormmosquitos.com
📍 Western Australia (Online Store Only)
📬 PO Box 5107, West Busselton WA 6280, Australia
ABN: 86134515502

Thank you for supporting Storm Mosquitos Apparel — a brand built on creativity, emotional storytelling, and products created with purpose. 💙🌧️🦟